Shipping & Processing Information

Processing Time

We carefully prepare each order to ensure your bulbs arrive in perfect condition. Our standard processing time is:

  • Standard Orders: 5-6 business days
  • Large Orders (50+ bulbs): 5-7 business days
  • Custom Collections: 5-7 business days

During peak seasons (September-November and February-April), processing may take an additional 1-5 days due to high demand.

Phytosanitary Certificates

We provide official phytosanitary certificates for all international shipments to ensure your bulbs meet import requirements:

  • ✓ Official government-issued certificates
  • ✓ Inspection by certified plant health officials
  • ✓ Compliance with destination country regulations
  • ✓ Original certificates included with shipment

Note: Phytosanitary certificate processing adds 5-7 additional business days to international orders.

Shipping Information

International Shipping

  • Europe: 7-12 business days
  • North America: 11-13 business days
  • Australia/New Zealand: 12-14 business days
  • Other Destinations: 12-14 business days

Potential Delays

While we strive for timely delivery, certain factors may cause delays:

  • Customs Processing: International shipments may be delayed 1-7 days at customs
  • Weather Conditions: Extreme weather may delay shipments to protect bulb quality
  • Peak Seasons: Higher volumes during planting seasons may extend processing times
  • Quarantine Inspections: Additional inspections may be required for certain destinations
  • Holiday Periods: Shipping carriers may experience delays during major holidays

Special Handling

All our bulbs receive special care during shipping:

  • Temperature-controlled packaging when necessary
  • Moisture-resistant materials
  • Cushioned protection to prevent damage
  • Clear labeling for proper handling

Tracking Your Order

Once your order ships, you'll receive:

  • Tracking number via email
  • Estimated delivery date
  • Carrier information
  • Updates on any delays or issues

Questions about your shipment? Contact our customer service team through our contact form.